Add your Gmail or any business email to the CRM. Follow-ups, workflow emails and campaigns then go out from your own address, with an unsubscribe link and footer added for you.
Connect your email is included on Growth, Pro and Ultimate.
When your CRM sends from a generic address, the email looks like it came from a tool, not from you. Replies go nowhere useful and some messages land in spam. WebNewBiz lets you connect your own business email, so a follow-up, a booking reminder or a campaign goes out from you@yourbusiness.com. Your customer sees your name, your address and your domain, and the sending happens from the same place as your website and CRM.
Messages the CRM sends come from your business email, such as you@yourbusiness.com, not a shared platform address.
Sign in to your Gmail account and approve access. Your inbox is linked and ready to send, no settings to copy.
For Outlook or any other business email, enter the SMTP details from your provider and send from that address.
Add a sales, support or no-reply address, label each one, and set the one you want as the default sender.
Pick the kind of message, such as a welcome, a follow-up or a cart reminder, and the AI writes the subject and body in your tone. You edit before it sends.
Every email gets an unsubscribe link and a footer with your details. You can see opens and clicks, and people who opt out are left out next time.
You add your email inside the CRM. There are two ways to do it, depending on who hosts your email:
Each inbox shows its own status, so you can tell at a glance what is connected, what needs attention and what is paused. You can remove an address at any time, though you would reconnect it to use it again.
Once an address is connected, the CRM sends from it. Workflow emails that run on a trigger, like a form reply or a birthday, go out from you. So do single emails you send to a contact from their record, and email campaigns on the Pro plan and above.
You can drop in details that fill themselves, such as the person's first name, their company and your own sender name, so each message reads as if you wrote it. Custom fields from the contact work the same way. Every email you send is saved against that contact, so you can look back at what went out and when.
Because this sits in the same dashboard as your website and CRM, enquiries from your site and buyers from your store are already contacts, so there is nobody to import before you can email them.
Marketing email in the United States has to follow the CAN-SPAM rules: a working unsubscribe link and a real postal footer. WebNewBiz adds both to the emails it sends for you, so you do not have to build them by hand.
When someone unsubscribes, they are suppressed, which means the CRM will not email them again even if they are still on a list. The dashboard also shows how many emails went out and how they are doing, so you can spot an address that needs attention before it causes trouble.
Sending from your normal inbox means copying and pasting, chasing people you meant to follow up with, and no record of who got what. Connecting your email to the CRM keeps the sender as you, but lets the follow-ups, reminders and campaigns run from your contacts and workflows.
It is one login and one bill for your website, store, CRM and the email that goes with them, and it works the same way whether your site is WordPress, Shopify or custom code built on WebNewBiz.
Small businesses using the WebNewBiz CRM that want every message to come from their own domain, and teams that need separate sales, support and no-reply addresses sending from the same place as their website.
Every plan costs $1 for the first month, then the monthly price below. Cancel any time.
| Plan | Price | Connect your email |
|---|---|---|
| Lite | $9 a month | No |
| Starter | $29 a month | No |
| Growth | $79 a month | Yes |
| Pro | $149 a month | Yes |
| Ultimate | $199 a month | Yes |
Full details on the pricing page.
Can I connect my business email to the CRM?
Yes. On Growth, Pro and Ultimate you can connect your own email so the CRM sends from your address instead of a generic one.
Will emails come from my own domain?
Yes. Once you connect you@yourbusiness.com, follow-ups, workflow emails and campaigns go out from that address.
Can I connect Gmail?
Yes. Sign in to your Gmail account and approve access, and your inbox is linked. You do not have to copy any settings.
Can I connect Outlook or another provider?
Yes. For Outlook or any other business email, enter the SMTP details your provider gives you and send from that address.
Can I use more than one email address?
Yes. Add several addresses, such as sales, support and no-reply, label each one and set a default sender.
Does it add an unsubscribe link?
Yes. The emails it sends include a working unsubscribe link and a footer with your details, and anyone who opts out is left out next time.
Does the AI write the emails?
Yes. Choose the kind of message and the AI drafts the subject and body in your tone. You edit it before it sends.
Which plan do I need?
Connecting your email is on Growth, Pro and Ultimate. Email campaigns start on Pro. Every plan is $1 for the first month.
Build your website first, then connect your email so every message from your CRM comes from you.
Create your website for $1