Last updated: September 2026
We want you to be happy with WebNewBiz. If the platform is not right for you, you can ask for a refund within 7 days of your payment. This policy explains what is covered, what is not, and how to request one.
You may request a full refund within 7 days of the date a subscription payment is taken. This applies to your first payment on a plan and to each renewal payment.
Requests made more than 7 days after the payment date cannot be refunded, but you can cancel at any time so that you are not charged again. See our Cancellation Policy.
Monthly and yearly subscription payments for WebNewBiz plans are covered by the 7-day window.
Domain name registrations and renewals. When you register or renew a domain through us, the fee is passed straight to the domain registry and cannot be recovered. Domains are non-refundable, and the domain stays yours for the period you paid for.
Third-party services bought through the platform and paid on to the provider, where that provider does not refund us.
Payments older than 7 days, as described above.
Email us at support@webnewbiz.com from the email address on your account and tell us which payment you would like refunded. You can also use the support chat inside your dashboard.
We aim to reply within one business day, and to approve or decline your request within 3 business days.
Approved refunds are returned to the original payment method. After we issue a refund, your bank or card provider usually takes a further 5 to 10 business days to show it on your statement. That part is outside our control.
When a refund is issued, the related subscription is cancelled and access to paid features ends.
You can reach us at support@webnewbiz.com or on +92 302 1236072. Our postal address is Office No 402, 63c 21st Commercial Street, DHA Phase 2 Extension, Karachi, Pakistan.